Privacy Policy

Last updated: October 22, 2026

The Symple Mint (“we,” “us”) sells products at thesymplemint.com. This policy explains, in plain English, what information we collect, why we collect it, and what you can ask us to do about it.

Who we are

The Symple Mint runs the online store at thesymplemint.com. When this policy says “we,” “us,” or “our,” it means The Symple Mint. Our store runs on WooCommerce, and the information described below is kept with our website.

What we collect

• When you place an order: your name, email address, shipping and billing address, phone number if you provide one, and the contents of your order.
• If you create an account: the details you save to it, such as your name, email address, and addresses, along with your order history.
• Payment details: we never see or store your full card number. Payments are processed by Authorize.net, which handles the card data directly. We receive only a confirmation, the last four digits, and the card brand.
• When you contact us: whatever you put in the message, plus your name, email address, and the IP address the message came from.
• Automatically: standard web log data such as your IP address, browser type, and the pages you visit, plus cookies that keep your cart and session working.

How we use it

We use your information to:

• process and ship your order
• send order confirmations and updates
• answer your questions
• handle returns and refunds
• keep the site secure and working properly

Who we share it with

We do not sell your personal information. We share it only with the services that help us run the store, and only as much as they need to do their job:

• Authorize.net, to process card payments.
• Shipping carriers, to deliver your order.
• Cloudflare, which helps deliver and protect our website, and so handles standard connection data such as your IP address.
• Our email delivery service, which sends order confirmations and other store emails for us.

We may also disclose information if the law requires it.

Cookies

We use cookies to keep your cart, checkout, and session working. These cookies are required for the store to function. You can set your browser to block cookies, but the cart and checkout may not work without them.

How long we keep it

We keep your information for as long as we need it for the reasons described above, such as filling your order and handling a return. Some records, like order and payment records, we may need to keep for legal or accounting reasons. If you ask us to delete your information, we will, unless we need to keep it for one of those reasons.

Your choices and rights

You can ask us to:

• show you the personal information we hold about you
• correct it
• delete it, unless we need to keep it for a legal or accounting reason

If you have an account, you can also update your details yourself in My Account. And you can set your browser to block cookies (see Cookies above).

Security

Card payments are handled directly by Authorize.net, so we never see or store your full card number. We share your information only with the services listed above, and only as much as they need.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.